- “My husband has been missing for ten days. His name is Emmitt Otterton. He's a florist. We have two beautiful children. He would never just disappear.”
- ―Mrs. Otterton
- "Mrs. Otterton is a desperate otter who turns to Officer Judy Hopps for help in solving her husband's mysterious disappearance."
Mrs. Otterton is a slender otter with sleek brown fur. She has large green eyes, a small, pink nose and whiskers on her muzzle and head. Her movements are very sleek and gentle, as if she is swimming underwater.
Mrs. Otterton is seen wearing two different outfits in the film. Her first outfit consists of a lavender shirt, black pants and an intricately-patterned lilac cardigan. She wears this when she is first seen in the film and at the end, when she is dancing with Mr. Otterton. Her second outfit consists of a pale blue shirt, and a patterned powder blue cardigan. She is seen wearing this as she watches her savage husband prowl in his cell, and when she watches her husband wake up from his treatment.
Mrs. Otterton is a gentle yet emotive otter, feeling an extreme amount of sadness and concern, originally for the missing stats of her husband, Emmitt, though later about his savage status. She appears to be on the brink of tears both while in Chief Bogo's office and while observing the state of Emmitt's health and sanity. However, she shows a very different, far more elated, side of her personality once Judy takes the case, hugging her tightly and finding some degree of comfort in the knowledge that Emmitt could be found safe and sound. Her concern seems to be for others rather than herself, pointing to a somewhat selfless attitude.
Role in the Film
She heads to Chief Bogo's office and pleads with him to have someone find her husband, Emmitt Otterton, one of the missing mammals, who has been missing for ten days. Judy volunteers to find him, which prompts Mrs. Otterton to hug her and thank her profusely. When Mrs. Otterton waits outside, Chief Bogo attempts to fire Judy, but before he can do that officially, he sees Mrs. Otterton with Bellwether outside his office. Bellwether tells how Judy is helping find Mrs. Otterton's husband. When they both leave, Chief Bogo reluctantly gives Judy 48 hours to find Emmitt, or she'll resign.
When Emmitt is found and brought into the hospital in a savage state, Mrs. Otterton is heartbroken as she looks upon him through a glass window, sadly stating that this isn't the Emmitt she knows.
Later, the reason for her husband's savagery is revealed to be Bellwether's conspiracy of the Night howlers. Bellwether is arrested and an antidote is found. Upon being cured of his savagery, Emmitt wakes up in a hospital room where Mrs. Otterton is waiting for him. She hugs him deeply, happy to have her husband back and thanks Judy. During the credits, the otter couple is later seen dancing happily at Gazelle's concert.
Emmitt Otterton is the husband of Mrs. Otterton and the father of their two children. Mrs. Otterton clearly loves her husband deeply, evident by her tearful worrying and continuously coming down to the ZPD, asking questions about the investigation of her missing husband. When he was found, Mrs. Otterton is very saddened to see her husband in a savage state. When Emmitt is cured, Mrs. Otterton hugs him deeply, happy to have him back. At the Gazelle concert, the Ottertons happily dance, and he twirls and catches her.
Judy Hopps volunteered to Mrs. Otterton's request to find her husband, much to Mrs. Otterton's gratitude. She is later seen with her hand on the otter's shoulder as they watch Emmitt in his savage state. However, once her husband is cured of his savagery, Mrs. Otterton hugs him and whispers a heartfelt thank you to Judy, which she answers to with a smile.
Mrs. Otterton is the mother of two young otters. When approaching Chief Bogo about the absence of her husband, she shows him a picture of their family. The Otterton children can be seen on it, and Mrs. Otterton calls them her "two beautiful children", showing that she loves them deeply.
- It is currently unknown what Mrs. Otterton's first name is, as nobody addresses her by it.
- According to The Official Zootopia Handbook, Mrs. Otterton met her husband at a market in Sahara Square while she was sampling spicy lentils.
- Mrs. and Mrs. Otterton are the only otters ever seen in the film, with the exception of a photo including their children.
- "Chief Bogo, please. Five minutes of your time, please."
- "Please. There's gotta be somebody to find my Emmitt."
- "Oh, thank you! Bless you, bless you little bunny!"
- "Take this. Find my Emmitt. Bring him home to me and my babies, please."
- "That's not my Emmitt."
- "Emmitt? Oh! Emmitt! (to Judy) Thank you."