Her name is never mentioned in the film, nor in the credits, where she is credited simply as Landlady, but in Zootopia: The Junior Novelization, her name is revealed. She is also identified as "Dharma Armadillo" in the film's official screenplay.
In earlier drafts of the movie, Mrs. Armadillo was apparently a different character, with a role as a teacher at Woodlands Elementary School. In a different opening, she would be rehearsing her class for the Carrot Days Festival, and play the piano for Judy's group - the "Melody Makers" - to sing a song. Judy objected to her verse - about wanting to grow carrots - so Mrs. Armadillo would give the class a break and talk to her.
As Judy talked about her big expectations in life, Mrs. Armadillo explained that when she was young, she wanted to be a firefighter, but gave up because armadillos curl up at the sign of danger. From her experience, she would advise Judy to have realistic dreams. A student then came to warn the teacher that Bobby Catmull got stuck up a tree. Everybody panicked as the branch started to break, and Mrs. Armadillo curled up in fright. Thinking fast, Judy gets Mrs. Armadillo's laser pointer and uses it to guide Bobby down to the safety. Arriving just in time to watch the act, a tiger officer encourages Judy to become a cop.
Role in the Film
Dharma is first seen near the beginning of the film showing Judy Hopps her new apartment room. After listing all the benefits of staying at the Pangolin Arms, Dharma takes her leave, but not before warning Judy not to lose her key.
Later, near the climax of the film, she is seen browsing Duke Weaselton's movie stand. Duke tries to interest Dharma in his goods, even offering her 20% off, but the armadillo walks away, uninterested.
- In Hindi, "Dharma" means "right way of living".
- Dharma's name is never spoken in the film, but Zootopia: The Junior Novelization cites her as Dharma Armadillo.